Updating Financial Information

Overview

The University of Ontological Science (TUOS) requires students to maintain accurate and current financial information in our system. Keeping your financial information updated ensures smooth processing of financial aid, timely billing, and proper distribution of any refunds. This page outlines the procedures for updating various aspects of your financial information.

Student Financial Portal

All financial information updates are managed through our secure Student Financial Portal, accessible via:

The main TUOS website (My.TUOS portal)
The TUOS mobile app
Direct link: finance.tuos.edu

You will need your TUOS ID and password to access the portal.

What You Can Update

Banking Information

Direct deposit account details for refunds
Electronic payment methods
Authorized financial institutions

Contact Information

Billing address
Phone number for financial communications
Alternative email for financial notifications

Authorized Users

Add, modify, or remove individuals authorized to discuss or manage your financial information
Set permission levels for each authorized user

When to Update Your Information

We recommend updating your financial information:

At the beginning of each academic year
When you change banks or banking information
When your contact information changes
Before financial aid disbursement periods
Prior to the start of payment plan cycles
When traveling abroad for study

How to Update Banking Information

Log in to the Student Financial Portal
Select “Payment Methods” from the main menu
Choose “Update Banking Information”
Enter your new banking details:
- Bank name
- Routing number
- Account number
- Account type (checking or savings)
Verify the information is correct
Submit your changes
You will receive a confirmation email once the update is processed

Setting Up Direct Deposit

Direct deposit is the fastest and most secure way to receive refunds. To set up direct deposit:

Access the Student Financial Portal
Navigate to “Refund Preferences”
Select “Direct Deposit Setup”
Enter your banking information
Upload a voided check or bank verification letter (PDF format)
Review and agree to the terms and conditions
Submit your request

Processing time for direct deposit setup is 3-5 business days.

Updating Authorized Users

To add or modify individuals who can access your financial information:

Log in to the Student Financial Portal
Select “Authorized Users” from the menu
Choose “Add New” or select an existing user to modify
Enter the required information:
- Full name
- Email address
- Relationship to student
- Access level (view only, payment ability, full access)
The authorized user will receive an email with instructions to create their own login

Security Measures

For your protection, certain financial changes require additional verification:

New banking information requires two-factor authentication
Major changes trigger a verification email to your primary email address
Some updates may require a 24-hour processing period before taking effect

Paper Forms Option

If you cannot access the online portal, paper forms are available at:

Student Financial Services Office (Building A, Room 120)
Download from the TUOS website: tuos.edu/financial-forms

Completed paper forms must be submitted in person with valid photo ID or notarized if submitted by mail.

Important Deadlines

Direct deposit updates: At least 10 business days before expected refunds
Billing address changes: By the 15th of each month for the upcoming billing cycle
Authorized user changes: Allow 2-3 business days for processing

Questions and Support

If you need assistance updating your financial information:

Student Financial Services: finance@tuos.edu | (555) 123-4571
In-Person Help: Visit our office in Building A, Room 120 (Monday-Friday, 9am-4pm)
Live Chat: Available through the Student Financial Portal during business hours

Our financial counselors are available to help ensure your information remains current and accurate throughout your academic journey at TUOS.